Your Success Is Our Success
We are there for you every step of the way when you become a part of the Byron Bay Coffee Company family.
Our objective is to see our customers grow and become successful. To help you achieve this we will back you up with the finest quality products, impeccable service and you will also benefit from our many years of experience.
Equipment
We constantly source the latest technologies which enables us to help you access the most suitable equipment for your location. We provide ongoing maintenance and emergency support from our specialised team.
Support
Our friendly team will contact you each week for your order. We are only a phone call away for any in-house issues you may be experiencing with our coffee or the equipment. Our expert team can troubleshoot most technical issues with a phone call. Our trained staff are always here to help.
Training
Education is key to revealing the potential in coffee! Our experienced team will provide your baristas with training to ensure that they are engaged, equipped and empowered to bring out the nuances and flavour profile of our coffee.
Service Technicians
We have a network of expert technicians and in-house servicing systems to ensure the equipment is in perfect working order at all times.
Quality
Quality begins with the best Arabica green bean that we can source. We strive to always use ethically grown coffee from premium growing regions around the world. We focus on Rainforest Alliance Certified and Certified Organic green bean which are used predominately in our blends. We pride ourselves on our consistency through regular re-evaluation of our blends using cupping to ensure the best flavour profiles at all times.
Sustainable Practices
We were in the top 10% of the Northern Rivers businesses for sustainable practices. We continue to improve our environmental impact at all times. To acknowledge this we are 100% solar, our cardboard boxes are made from recycled paper and our branded takeaway cups are compostable. We encourage the use of Huskee reusable cups made from coffee husks and have implemented our in-house recycling system. We have also introduced 5kg coffee tins for cafes to replace single use kilo bags going into landfill.
Product Range
Our business prides itself on the wide range of products we offer to our clients. We consider ourselves to be a 'one stop shop' for all your needs and work with other like minded companies on-selling their products in our range. On enquiry we can provide you with our extensive price and product list.
Single Origin
Single Origin is a great way to showcase speciality coffee and we select unique green bean from premium plantations around the world. It's a great way to explore different flavour profiles and varietals.
One of the most important and rewarding decisions we made as a small business was to choose Byron Bay Coffee Company for all our coffee and related supplies. Byron Bay Coffee Company reflects who and what we want to be as a business – local, professional, quality, integral, and family. Café Kirra and Byron Bay Coffee Company has a genuine business partnership.
The first and easiest decision we made was to partner with Byron Bay Coffee Company. The quality of their product is matched by excellent customer service and a brand that is highly respected locally and recognised both nationally and internationally. Byron Bay Coffee Company is as important to us as our people, food, service, and beachfront location. In addition to a great product, Byron Bay Coffee Company regularly go that extra mile to help us provide an outstanding experience for our customers.
Hey Team, Wanted to express my appreciation for your mycotoxin free coffee. First morning drinking it and you have no idea how grateful I am. I haven’t had any small health ailments that sometimes I get from regular coffee. It really does make a difference—for people like me more sensitive to Mold—and it tastes amazing too! I have peace of mind and a very happy heart and body! Thanks again! Much Warmth, Monica
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