TERMS & CONDITIONS
Trading Name: Byron Bay Coffee Company Pty Ltd
ABN: 13 316 182 438
Address: 169 Broken Head Rd, Newrybar, NSW AUSTRALIA 2479
Contact: coffee@byronbaycoffeeco.com.au
These Terms and Conditions explain the business arrangements between you, the customer and Byron Bay Coffee Company Pty LTD. You are deemed to have read and agreed to these Terms and Conditions by using our website.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
TERMINOLOGY
‘Customer’, ‘you’ and ‘your’ refer to you or any person you are acting for.
‘we’, ‘us’ and ‘our’ refers to Byron Bay Coffee Company Pty Ltd.
‘Our Website’ refers to all of the hardware and software installation that supports Byron Bay Coffee Company website.
ORDERING
By purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions including those additional terms and conditions and policies referenced herein.
To process your order we will need parts of your personal information to provide you with your requested service.
CHANGING YOUR ORDER
We will do our best to accommodate you with a reliable and friendly service and advise that all changes to orders, after payment has been received, will need to be made by either phoning us on 02 6687 1043 or via email on coffee@byronbaycoffeeco.com.au during business hours – Monday to Friday 8am to 4pm.
Please also be aware that changes may incur additional freight costs if the goods have already been dispatched.
PAYING
Upon receipt of your order, a contract is entered into between you and Byron Bay Coffee Company. All orders are marked pending until funds have cleared. Byron Bay Coffee Company accepts payment in the manner described on the website and includes payment via credit/debit cards,
Prices are shown in Australian Dollars only. The amounts displayed are subject to change without notice.
All orders will be issued with an invoice via email.
AVAILABILITY
Unfortunately Byron Bay Coffee Company cannot guarantee availability of all stock at all times but will endeavour to maintain stock levels of products advertised on our website.
In the rare instance that your order is approved but any of the items you have ordered are not available, we will contact you immediately by phone or email to arrange for a full refund or product exchange if preferred
INTELLECTUAL PROPERTY
Byron Bay Coffee Company owns or licenses material on our website (including photographs, graphics, text, logos, icons and software) in which copyright subsists. You may not in any form or by any means: reproduce, adapt, store, print, distribute, display, publish or create derivative works from any part of our website unless we give you written permission. Any information, products or services obtained from any part of our website may not be commercialised.
LINKS
Byron Bay Coffee Company website may contain links to other internet websites beyond our control. You acknowledge and agree, that we are not liable in any way for the content or for any loss or damage arising from your use of any such linked websites.
DISCLAIMERS
Byron Bay Coffee Company does not accept liability for any labelling misprints, product manufacturing issues, product contamination or any adverse reactions that any person consuming these products may incur.
While every effort has been made, we make no guarantee that there are no errors and inaccuracies on our website. We provide no guarantee that our website will be compatible with your computer or software. We provide no guarantee to the accuracies of information on our website that is published by a third party.
Goods sold by us are covered by manufactures quality, merchantability and fitness for purpose as set out on the product’s packaging.
We provide no guarantee as to the appropriateness of products sold by us for the purpose in which you intend to use them.
AMENDMENTS
You can review the most current version of the Terms & Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to our website, or the service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.
GOVERNING LAWS
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
PRODUCT LAWS
All orders for coffee, including your first subscription charge will be dispatched within 24-48 hours. Our partnered courier company or AusPost will provide tracking in an email once dispatched. Orders are not dispatched and deliveries are not made on weekends or public holidays as they apply nationally and to each State. Delivery services online are currently limited to Australia. Please allow 3-4 business days for NSW and 7- 10 business days for interstate arrival.
International delivery is available. Please email us for a quote coffee@byronbaycoffeeco.com.au
Once purchases have been dispatched, we cannot be held responsible for items lost or damaged in transit. With our nominated delivery service we recommend that your nominated delivery address is one where someone is present to accept your delivery between the hours of 9.00am and 5.00 pm. The courier company or AusPost cannot guarantee a specific delivery date or time. If no one is present to accept the delivery, a slip may be left in the mailbox so that you can negotiate a suitable arrangement for final delivery or collection. Although every effort is made to ship your order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact the courier or AusPost directly. You may also get in touch with Byron Bay Coffee Company.
PRIVACY POLICY
This web site is owned and operated by Byron Bay Coffee Company and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (www.byronbaycoffeeco.com.au), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.
We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.
We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.
PERSONAL INFORMATION
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
USE OF INFORMATION
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
DISCLOSURE
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
SECURITY
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
COOKIES
Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that
Cookies may be necessary to provide you with some features of our on-line services.
ACCESS TO INFORMATION
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
LINKS TO OTHER SITES
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
PROBLEMS OR QUESTIONS
If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
FURTHER PRIVACY INFORMATION
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site: www.privacy.gov.au
